Our customer service team is available Monday to Friday, 9:00 AM – 6:00 PM (PT). We are closed on Saturdays and Sundays.

You can email us at info@noravancouver.com or use the form below. We reply to every message within 24–48 business hours.

If your question is about an existing order, please include your order number so we can help you faster.

Company details

Nora Vancouver
L.M. E-Com
Binsigweg 84, Dittelbrunn, Bavaria, 97456, Germany

Email: info@noravancouver.com
Phone: +1 778 819 8166

Returns address: 3955 W Broadway, Vancouver, BC V6R 2C2, Canada — please always request it by email before sending a parcel.

Nora Vancouver is an online women's fashion store shipping across Canada. Our selection is small and carefully chosen: right now, puffer jackets for autumn and winter, in sizes XS to XL.

We don't make the clothing we sell. We work with external suppliers and choose, piece by piece, what we think is worth it for cut, drape and price. That selection is our work.

We're a small team. When you write to us, a person replies, not an automated form. Shipping is free and you have 30 days to return anything that doesn't work for you.

Have a question before you buy? Email us at info@noravancouver.com. We'd rather answer a question before your order than handle a return after it.