Shipping Policy
At Nora Vancouver, we ship our women's fashion selection to customers across Canada. Here's everything you need to know about our shipping.
1. Where we ship
We currently ship to addresses in Canada.
2. Processing time
Orders are processed within 2–3 business days (Monday to Friday), excluding public holidays. During busy periods or promotions, processing may take slightly longer; if so, we'll let you know.
3. Shipping costs
Shipping is free on all orders, with no minimum purchase.
4. Estimated delivery times
- Processing time: 2–3 business days (Monday to Friday)
- Transit time: 3–10 business days
- Total delivery time: 5–13 business days
These times are estimates and may be affected by carrier delays or unforeseen circumstances.
5. Order tracking
As soon as your parcel ships, you'll receive an email with your tracking number. You can check it at any time on Track My Order.
6. Delivery restrictions
We don't deliver to PO boxes or restricted delivery areas.
7. Failed delivery or returned parcels
If delivery can't be completed because of an incorrect or incomplete address, or the parcel isn't collected in time, it may be returned to us. We'll contact you to arrange a new shipment, which may involve additional costs.
8. Lost or damaged parcels
If your parcel is lost or arrives damaged, email us right away at info@noravancouver.com. We'll contact the carrier to resolve it as quickly as possible.
9. Duties and taxes
All prices are shown in Canadian dollars (CAD). Orders are delivered with duties paid: there are no customs duties or import fees to pay on delivery. Any applicable taxes are shown at checkout before you pay.
10. Updates to this policy
We may update this shipping policy from time to time. The latest version is always available on this page.
Last updated: September 14, 2026.
Contact information
Store name: Nora Vancouver
Company name: L.M. E-Com
Address: Binsigweg 84, Dittelbrunn, Bavaria, 97456, Germany
Warehouse address: 3955 W Broadway, Vancouver, BC V6R 2C2, Canada
Phone: +1 778 819 8166
Email: info@noravancouver.com
Monday to Friday: 9:00 AM – 6:00 PM (PT) · Saturday and Sunday: Closed · Reply within 24–48 business hours.