Terms of Service

These terms govern your use of noravancouver.com and the purchase of products through this store. By placing an order, you accept these terms.

1. Store owner

Nora Vancouver
L.M. E-Com
Binsigweg 84, Dittelbrunn, Bavaria, 97456, Germany

Email: info@noravancouver.com

2. Products and availability

We show our products as accurately as possible. Colours may vary slightly depending on the screen you view them on. Availability can change; if an item becomes unavailable after your purchase, we'll let you know and refund the amount.

3. Prices

Prices are shown in Canadian dollars (CAD) and include free shipping and any import duties. Any applicable taxes are shown at checkout before you pay. We reserve the right to change prices; the price that applies is the one in effect when you confirm your order.

4. Placing an order

The contract is concluded when you receive our order confirmation email. We reserve the right to refuse or cancel an order in the event of an obvious pricing error, suspected fraud or inability to supply.

5. Shipping

Shipping conditions, times and costs are set out in our Shipping Policy, which forms part of these terms.

6. Returns

Return conditions are set out in our Return & Refund Policy.

7. Statutory rights

Our products are covered by the warranties provided under applicable consumer protection law. Nothing in these terms limits those rights.

8. Intellectual property

The text, images and other content of this store are protected by intellectual property rights. They may not be reproduced without prior permission.

9. Liability

We are not responsible for delays or failures caused by circumstances beyond our reasonable control. Nothing in these terms limits the rights you have as a consumer by law.

10. Complaints

If you have a complaint, please email us first at info@noravancouver.com: we'll try to resolve it directly.

11. Governing law

These terms are governed by German law, without prejudice to the mandatory consumer protection provisions of the buyer's country of residence.

12. Changes

We may update these terms from time to time. The version that applies is the one published when you place your order.

Last updated: September 14, 2026.

Contact information

Store name: Nora Vancouver
Company name: L.M. E-Com
Address: Binsigweg 84, Dittelbrunn, Bavaria, 97456, Germany
Warehouse address: 3955 W Broadway, Vancouver, BC V6R 2C2, Canada
Phone: +1 778 819 8166
Email: info@noravancouver.com
Monday to Friday: 9:00 AM – 6:00 PM (PT) · Saturday and Sunday: Closed · Reply within 24–48 business hours.